These Terms of Service (“Terms”) govern your use of helpmypc.ai.
helpmypc.ai is operated by AI Diagnostic Systems Ltd.
By using helpmypc.ai, you agree to these Terms.
1. About the Service
helpmypc.ai is an AI-powered computer diagnostic and support platform.
It allows users to describe computer problems, receive guided troubleshooting suggestions, and, where appropriate, connect with a computer repair provider.
2. Eligibility
You must be at least 13 years old to use this service.
By using helpmypc.ai, you confirm that you meet this requirement.
3. User Accounts
You may be required to create an account to access certain features.
You are responsible for:
- Keeping your login details secure
- All activity under your account
We reserve the right to suspend or terminate accounts where misuse is detected.
4. Acceptable Use
You agree not to:
- Use the platform for unlawful purposes
- Submit harmful, abusive or misleading content
- Attempt to interfere with or disrupt the platform
- Attempt to gain unauthorised access to systems or data
5. AI-Generated Guidance
helpmypc.ai provides automated, AI-generated diagnostic guidance.
All information is provided for general informational purposes only and does not constitute professional advice.
While we aim to provide helpful and accurate suggestions, we do not guarantee that any advice, diagnosis or recommendation is correct, complete or suitable for your specific situation.
You use the platform and act on any information provided entirely at your own risk.
6. User Responsibility
You are responsible for:
- Backing up important data before following any guidance
- Verifying the suitability of any action before applying it
- Ensuring actions taken do not risk data loss or system damage
7. Repair Services and Third Parties
Where helpmypc.ai facilitates connection with a repair provider, all services are provided by that provider directly.
AI Diagnostic Systems Ltd does not:
- Carry out repairs
- Guarantee repair outcomes
- Control pricing or service quality
We are not responsible for the work, advice or outcomes of any third-party repair providers.
8. Availability of Service
We aim to keep helpmypc.ai available and functioning, but we do not guarantee uninterrupted or error-free operation.
We may modify, suspend or discontinue parts of the service at any time.
9. No Warranty
The platform is provided “as is” and “as available” without warranties of any kind.
10. Limitation of Liability
To the fullest extent permitted by law, AI Diagnostic Systems Ltd shall not be liable for any loss or damage arising from your use of helpmypc.ai.
This includes, but is not limited to:
- Loss of data
- Hardware or software damage
- Loss of business, revenue or profits
- Business interruption
- Indirect or consequential loss
Nothing in these Terms excludes liability where it would be unlawful to do so.
11. Data Protection
Your use of helpmypc.ai is also governed by our Privacy Policy.
12. Termination
We may suspend or terminate your access to the platform if:
- You breach these Terms
- We believe your use presents a risk to the platform or others
13. Changes to the Service
We may update or change the platform at any time without notice.
14. Changes to these Terms
We may update these Terms from time to time.
The latest version will always be available on this page.
15. Governing Law
These Terms are governed by the laws of Northern Ireland.
16. Contact
If you have any questions about these Terms, contact: