About helpmypc.ai

helpmypc.ai is an AI-powered computer diagnostic platform designed to make troubleshooting easier, clearer, and more accessible for everyday users.

Gold Innovator

Recognised by Invest Northern Ireland

We’re proud to share that helpmypc.ai has been awarded Gold Innovator status by Invest Northern Ireland. This recognition reflects both the innovation behind the platform and our mission to provide free, instant computer diagnostic and repair guidance — while creating real opportunities for local repair businesses.

Who we are

helpmypc.ai is owned and operated by AI Diagnostic Systems Ltd (ADS).

It has been developed as a dedicated AI-powered troubleshooting platform, focused specifically on diagnosing and resolving computer and laptop issues in a clear, structured, and user-friendly way.

The platform is built on over 20 years of real-world repair experience at the multi-award winning Help Computer Centre, Bangor, Northern Ireland, combining practical technician knowledge with modern AI capabilities.

What makes helpmypc.ai different

helpmypc.ai is not a general-purpose chatbot. It is a specialist system designed specifically for computer diagnostics and repair guidance.

• PC and laptop issue diagnosis
• Clear, step-by-step troubleshooting
• Structured diagnostic logic
• Image-assisted support
• Intelligent escalation to real repair services

Our aim

Our goal is to give users a fast, calm, and practical first step when something goes wrong with their computer — while bridging the gap between AI support and real-world repair expertise.

Company structure

helpmypc.ai is a product of AI Diagnostic Systems Ltd (ADS).

It operates as part of a broader vision to develop AI-powered diagnostic tools and services for PC users.

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