Live
helpmypc.ai
Conversational PC diagnosis, guided troubleshooting, My PC Health context where enabled, recognition of hands-on cases and repair handoff.
Progress
Building in public, proving in the real world.
AI Diagnostic Systems has moved from domain experience to a live platform and controlled repair-network validation. The next stage is to learn from real use without confusing future ambition with current capability.
Milestones
From idea to real-world validation.
- 2004Help Computer Centre founded
- 2026AI Diagnostic Systems Ltd founded
- 2026helpmypc.ai developed into a functioning live platform
- 2026My PC Health integrated for enabled Windows devices
- 2026Repair-partner workflow operational
- 2026Gold Innovator recognition — Innovate NI / Department for the Economy
- 2026Greater Belfast and North Down rollout and validation underway
Current stage
What is live, what is being validated, what comes next.
In validation
Regional repair pathway
Customer and partner workflow across Greater Belfast and North Down, with controlled real-world rollout and validation underway.
Future direction
FixMyTech.ai
A future platform vision for exploring broader consumer technology categories. It is not currently launched or operational.
Recognition
Recognised innovation. Built on a proven track record.
AI Diagnostic Systems / helpmypc.ai
2026 — Gold Innovator Recognition
Innovate NI / Department for the Economy
Founder / Help Computer Centre track record
- 2023 — Computer Hardware Store of the Year — County Down
- 2024 — Computer Hardware Store of the Year — Northern Ireland
- 2024 — Computer Store of the Year — Innovation & Excellence Awards
- 2025 — Best Computer Hardware Store — Northern Irish Enterprise Awards
- 2025 — Computer Store of the Year — Innovation & Excellence Awards