helpmypc.ai is the current flagship platform.
It combines AI-guided PC issue diagnosis, My PC Health monitoring, safe triage, repair contact consent and approved repair partner workflow.
AI-guided PC issue diagnosis
Users describe symptoms and the system asks structured follow-up questions before recommending a route.
My PC Health monitoring
Where enabled by the user, monitored device context can support the support journey.
Safe triage
The platform is cautious around data loss, scams, account access and hardware risk.
Repair contact consent
When hands-on repair may be needed, the workflow asks for contact consent before repair lead handling.
Approved repair partner workflow
Repair requests can be reviewed and offered to a suitable approved repair partner where suitable, based on service area, availability, job fit and admin review.
Clear limits
The platform is in beta and is not a replacement for hands-on inspection where a device needs physical diagnosis.